reputation management

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The Rise of Social Media Customer Service

The days of listening to greensleeves on hold for hours while waiting for a customer service operator is over, as new research suggests that more and more of us are using the internet to lodge complaints and contact customer services. It makes sense to utilise free, instant communication like email ...

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4
Convert More Traffic With Trusted Logos

As a full time internet marketer for an eCommerce website, I am always looking for ways to convert more traffic. I recently stumbled upon an easy way to increase our conversion rates on eCommerce websites. Customers are more likely to buy online if they feel that the website can be ...

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5
Promoting Your Products and Services Through Your Online Reviews

Nowadays everybody knows that online reviews are very important for almost any kind of business, whether your business is online or offline, you will be affected by online reviews. So having a good number of positive reviews and maintaining a good online reputation is a must for any business. But ...

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8
Building Your Site’s Credibility and Trust in Five Simple Steps

In order to run a successful online business, you need to put as much effort as you can into every possible detail. The simple act of creating a website does not guarantee that you will actually make any money. There’s a lot of advice out there about improving websites and ...

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0
Using Google Alerts to Enhance Your Business

Are you one of those people who hates getting emails constantly sent to your inbox? If so, you should think again when it comes to Google Alerts. Companies both small and large are finding this tool to be an extremely easy and effective way to monitor online activity that directly ...

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4
How to Make the Most of Customer Testimonials

The internet has brought us many amazing things, email, social networking and the ability to connect with people thousands of miles away at the touch of a button. Unfortunately for some business owners, it has also given customers a platform on which to announce their displeasure at particular products or ...

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7
Top 10 Free Tools for Monitoring Your Online Reputation

Internet has become a major part of our lives. We spend a lot of time online. Whether it is search engines, blogs, websites, social media sites or forums, our online exposure is increasing at a rapid pace. Businesses are also using internet to reach maximum people. This is why businesses ...

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2
If Your Facebook Page Is Overrun By Haters Don’t Panic

It can’t be helped. No matter how lovable your brand is, somebody is on the Internet mocking you. Worse, they are hating on you. Closing your Facebook page’s wall to other people may be a good idea to prevent unwanted wall posts, spam and messages of hate, but it could ...

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